Privacy Policy

Royal Auto Body & Paint ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, submit an estimate request, or communicate with us via short message service (SMS).

1. Information We Collect We collect personal information that you voluntarily provide to us when requesting a repair estimate, contacting us, or opting in to receive communications. This information may include:

Full Name

Phone Number

Email Address

Vehicle Details (Make, Model, Year, VIN)

2. How We Use Your Information We use the information we collect to:

Provide vehicle repair estimates and service updates.

Respond to customer inquiries and schedule appointments.

Send transactional and promotional SMS notifications (with your explicit opt-in consent).

3. Mobile Information Sharing & Opt-In Privacy No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS Messaging Terms By providing your phone number and checking the SMS consent box on our web forms, you consent to receive text messages from Royal Auto Body & Paint.

Frequency: Message frequency varies based on your estimate requests and active repairs.

Cost: Message and data rates may apply.

Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message you receive from us.

Support: For help, reply HELP or contact us directly at our shop phone number.

5. Data Security We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, or disclosure.

6. Contact Us If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Business Name: Royal Auto Body & Paint

Phone: (562) 574-6256